Terms & Conditions
These Terms and Conditions apply to the use of PCore.co.uk and to all purchases made through our website. By accessing, browsing, or placing an order on this site, you agree to be bound by these Terms and Conditions, together with our Delivery, Returns, and Cancellations policies.
1. General
PCore.co.uk operates an online retail store selling computer components, laptops, desktop PCs, and related accessories.
These Terms apply to all users of the site, including customers, visitors, and any other persons accessing the website. If you do not agree with any part of these Terms, you must not use this website or place an order.
2. Age Restriction
You must be at least 16 years of age to place an order on PCore.co.uk.
By placing an order, you confirm that you meet this age requirement and that you are legally capable of entering into a binding contract.
3. Product Information & Availability
We take reasonable care to ensure that product descriptions, specifications, images, and prices are accurate at the time of publication. However:
- Images are for illustrative purposes only and may differ slightly from the actual product
- Specifications may change without notice due to manufacturer updates
- Availability is subject to stock levels and supplier availability
We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders affected by such issues.
4. Pricing & Payments
All prices displayed on PCore.co.uk are in GBP (£) and include VAT unless stated otherwise.
Payments are processed securely via trusted third‑party payment providers (such as Stripe or PayPal). We do not store or process payment card details on our own servers.
By completing a purchase, you agree to comply with the terms and conditions of the relevant payment provider.
5. Delivery
Delivery options, prices, and estimated time frames are detailed in our separate Delivery Policy.
We reserve the right to select the most appropriate courier service for each order based on parcel size, weight, value, and destination.
Risk passes to the customer once the order has been successfully delivered to the address provided at checkout.
6. Returns, Refunds & Cancellations
Returns, refunds, and cancellations are governed by our separate Returns & Cancellations Policy, which forms part of these Terms.
Please review that policy carefully before placing an order.
7. Custom‑Built PCs & Special Orders
Some products, including custom‑built desktop PCs and special‑order components, are built or sourced specifically to meet customer requirements.
Once an order for such items has been placed, it cannot be cancelled, except where required by law.
8. Warranty & Faulty Goods
All products are covered by applicable manufacturer warranties and UK consumer protection laws.
If an item is faulty, damaged, or not as described, please contact us as soon as possible so we can resolve the issue in accordance with the Consumer Rights Act 2015.
9. Intellectual Property
All content on PCore.co.uk, including text, images, graphics, logos, videos, and website design, is the property of PCore.co.uk or its licensors and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, or otherwise use any content without our prior written consent.
Customers are permitted to share product links and images on social media or other platforms for recommendation purposes, provided that a clear link back to PCore.co.uk is included.
10. Limitation of Liability
Nothing in these Terms limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory rights.
Subject to this, PCore.co.uk shall not be liable for indirect or consequential losses, loss of profit, or loss of data arising from the use of this website or products supplied.
11. Complaints
If you have a complaint, please contact us by email with full details of the issue.
We aim to handle complaints fairly, promptly, and in accordance with UK consumer law. If a resolution cannot be reached, you may escalate the matter through appropriate alternative dispute resolution channels.
12. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time.
Any changes will take effect once published on the website. Continued use of PCore.co.uk after changes are made constitutes acceptance of the revised Terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.